FAQ · 10 answers, 4 topics
Frequently asked questions, answered straight.
Who we are, what we make, how a custom part gets made, and what an order needs before it ships — the ten questions buyers ask us most, grouped by topic.
Company & products
Who we are, what we make, and how the catalogue is organised.
Q1Are you a manufacturer or a trading company?
We are a manufacturer. Wenzhou Hehui Electric Co., Ltd. has run its own production since 2010: mould R&D, plastic injection moulding, metal stamping, assembly and quality inspection all happen in our plant in Yueqing, Wenzhou. We hold import/export licenses and serve international buyers directly.
Q2What products do you make?
Three main families: automotive connectors (DJ7xxx series, 1–66 pins, plus OBD and custom models), precision terminals (DJ6xx series) and cable accessories such as JZ tie tapes, rubber covers and wire clips. The full catalogue covers 371 models.
Selection & customization
Choosing a part, and changing one when the catalogue does not fit.
Q3Which connector do I choose for my pin count?
Start from the cavity count: DJ70 (1–9 pins), DJ71 (10–19), DJ72 (20–29), DJ73 (30–39), DJ74 (40–49), DJ75 (50–59), DJ76 (60–66). Within a series you then match terminal size and layout. Our selection guide lays all seven series out in one table; send us your pin count, wire spec and application and we will point you to the exact model.
Q4Do you support customization, OEM or ODM?
Yes. With our in-house mould shop and engineering team we can modify drawings and adjust housings, terminals and accessories, and we run a full Engineering Change Notice (ECN) process. We supply both standard catalogue parts and customer-specific programs.
Quality
What we check before anything leaves the plant.
Q5What quality checks do you run?
Three layers: incoming material inspection, in-process patrol checks (IPQC) during moulding, stamping and assembly, and final testing of finished goods on key indicators — dimensions, electrical conductivity, sealing and temperature resistance — before shipment.
Ordering & shipping
MOQ, samples, lead time, payment terms and quotations.
Q6What is your minimum order quantity (MOQ)?
MOQs vary by model, material and tooling status — standard catalogue parts can be ordered in relatively small lots, while custom-tooled items depend on the project. Tell us the model and quantity you need and we will confirm availability and MOQ in our quotation.
Q7Can I get samples before ordering?
Yes, samples are available. Send us your model numbers or drawings through the contact form or email, and we will arrange samples and let you know sample availability and costs (samples are often credited or discounted against a production order — subject to agreement).
Q8How long are production lead times?
Lead time depends on the product and order size. Standard parts in stock can ship quickly; production orders typically follow the schedule confirmed in our quotation. We give you a realistic delivery date up front and keep you updated during production.
Q9What payment and shipping terms do you offer?
As an export-licensed manufacturer we ship worldwide. Payment terms and Incoterms (FOB, EXW, CIF, etc.) are agreed per order; sea freight, air freight and express are all available from our location in Wenzhou. Our quotation states terms clearly before you commit.
Q10How do I request a quotation?
The fastest way is the inquiry form on our Contact page, or email info@hehconnector.com. Include part numbers, drawings if available, estimated quantity and target delivery — you will normally receive our reply within one business day.
Still have questions?
Ask us directly.
Samples, lead times, a drawing that does not match the catalogue — send it over. Our engineers reply normally within one business day.